CULTURAL INTELLIGENCE AND KNOWLEDGE SHARING: UNRAVELING THE MEDIATING INFLUENCE OF EMOTIONAL INTELLIGENCE AND MODERATING EFFECTS OF SOCIAL CAPITAL IN MULTICULTURAL ORGANIZATIONS

Abstract

This research investigates the relationship between cultural intelligence, emotional intelligence, and knowledge sharing while examining social capital as a potential moderator. Using a mixed-methods approach, data was collected from participants within Dalhousie University's Faculty of Management. Likert-scale questionnaires were used to collect data related to measuring variables, and participants’ professional networks were mapped to evaluate social capital through an egocentric network analysis. SPSS was employed for descriptive statistics, UCINET for network analysis, and SmartPLS for hypothesis testing. The results confirm the mediating role of emotional intelligence in enhancing the link between cultural intelligence and knowledge sharing, though social capital did not show a significant moderating effect. These findings underscore cultural and emotional intelligence's importance in fostering knowledge exchange within diverse organizational contexts.