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Mixing Scheduled Patients with Walk-In Patients at Collaborative Emergency Centres

dc.contributor.authorWing, Jacob
dc.contributor.copyright-releaseNot Applicableen_US
dc.contributor.degreeMaster of Applied Scienceen_US
dc.contributor.departmentDepartment of Industrial Engineeringen_US
dc.contributor.ethics-approvalNot Applicableen_US
dc.contributor.external-examinerDr. Ege Babadaglien_US
dc.contributor.graduate-coordinatorDr. Uday Venkatadrien_US
dc.contributor.manuscriptsNot Applicableen_US
dc.contributor.thesis-readerDr. Corinne MacDonalden_US
dc.contributor.thesis-supervisorDr. Peter VanBerkelen_US
dc.date.accessioned2017-12-15T18:53:18Z
dc.date.available2017-12-15T18:53:18Z
dc.date.defence2017-12-08
dc.date.issued2017-12-15T18:53:18Z
dc.description.abstractThe Collaborative Emergency Centre (CEC) care model was initiated by the Nova Scotia Department of Health and Wellness in 2010. The CEC model of care appears to be a promising way to reorganize and improve emergency care for rural Nova Scotians. In this thesis, the focus is on improving operations of the daytime CEC where providers see patients who are scheduled, who walk-in, and who return from the nighttime CEC. The models developed in this thesis support the physician in determining how many patients to schedule and when to schedule them. The appointment scheduling system considers the unique characteristics of CECs. The number, and pseudo-optimal placement of scheduled appointments is determined with a simulated annealing procedure that uses computer simulation as the method of performance evaluation.en_US
dc.identifier.urihttp://hdl.handle.net/10222/73537
dc.language.isoenen_US
dc.subjecthealthcareen_US
dc.subjectoutpatient schedulingen_US
dc.subjectsimulationen_US
dc.subjectsimulated annealingen_US
dc.subjectpythonen_US
dc.subjectwalk-inen_US
dc.titleMixing Scheduled Patients with Walk-In Patients at Collaborative Emergency Centresen_US
dc.typeThesisen_US

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