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dc.contributor.authorAyn, Caitlyn
dc.date.accessioned2018-08-27T13:35:16Z
dc.date.available2018-08-27T13:35:16Z
dc.identifier.urihttp://hdl.handle.net/10222/74141
dc.descriptionRATIONALE: Dentists’ communication skills (CS) are linked to patient oral health outcomes. Communication skills learning (CSL) in dental education includes the formal and informal experiences that strengthen the CS of dentists. The present study sought to provide detailed accounts of dental student attitudes toward CSL in order to inform optimized CSL components and therefore offer upstream opportunities to promote patient health. METHODS: This mixed methods study employed three phases of data collection. A quantitative questionnaire adapted from the Dental Communication Skills Attitude Scale, along with qualitative survey questions was completed by dental students in one school (n=124). A subsample (n=13) of respondents later participated in qualitative interviews. A principal components analysis and analysis of variance were applied to the questionnaire data. Thematic analysis was conducted for the survey and interview data, respectively. All three datasets were later triangulated. RESULTS: Participants felt positively about their CSL, with differences based on year of study, gender, and ethnic/racial identity reported. Participants reported viewing CS as integral to practicing dentistry, succeeding in business, and having strong patient relationships. Participants had diverse ideas regarding how CSL should be implemented. CONCLUSION: Incorporating student needs and accommodating the competing demands of dental education in design and delivery of CSL activities shows promise for improving the CS of future dentists.en_US
dc.description.abstractRATIONALE: Dentists’ communication skills (CS) are linked to patient oral health outcomes. Communication skills learning (CSL) in dental education includes the formal and informal experiences that strengthen the CS of dentists. The present study sought to provide detailed accounts of dental student attitudes toward CSL in order to inform optimized CSL components and therefore offer upstream opportunities to promote patient health. METHODS: This mixed methods study employed three phases of data collection. A quantitative questionnaire adapted from the Dental Communication Skills Attitude Scale, along with qualitative survey questions was completed by dental students in one school (n=124). A subsample (n=13) of respondents later participated in qualitative interviews. A principal components analysis and analysis of variance were applied to the questionnaire data. Thematic analysis was conducted for the survey and interview data, respectively. All three datasets were later triangulated. RESULTS: Participants felt positively about their CSL, with differences based on year of study, gender, and ethnic/racial identity reported. Participants reported viewing CS as integral to practicing dentistry, succeeding in business, and having strong patient relationships. Participants had diverse ideas regarding how CSL should be implemented. CONCLUSION: Incorporating student needs and accommodating the competing demands of dental education in design and delivery of CSL activities shows promise for improving the CS of future dentists.en_US
dc.language.isoenen_US
dc.subjectdentist-patient communicationen_US
dc.subjectprovider-patient relationsen_US
dc.subjectdental educationen_US
dc.subjectcommunication skillsen_US
dc.subjectstudent attitudesen_US
dc.subjectoral healthen_US
dc.titleEXPLORING DENTAL STUDENT ATTITUDES TOWARD DENTIST-PATIENT COMMUNICATION SKILLS LEARNING: A MIXED METHODS APPROACHen_US
dc.typeThesisen_US
dc.date.defence2018-08-14
dc.contributor.departmentSchool of Health & Human Performanceen_US
dc.contributor.degreeMaster of Artsen_US
dc.contributor.external-examinerAnna McLeoden_US
dc.contributor.graduate-coordinatorLynne Robinsonen_US
dc.contributor.thesis-readerDebora Matthewsen_US
dc.contributor.thesis-readerCynthia Andrewsen_US
dc.contributor.thesis-supervisorLynne Robinsonen_US
dc.contributor.ethics-approvalReceiveden_US
dc.contributor.manuscriptsNot Applicableen_US
dc.contributor.copyright-releaseNot Applicableen_US
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