Francophone and Acadian Experiences in the Primary Health Care System in Halifax, Nova Scotia

Abstract

Objectives: This research explored the experiences of francophones and Acadians who received primary healthcare in Halifax, Nova Scotia.

Approach: Semi-structured interviews were completed with 15 self-identified francophones or Acadians. Participants provided feedback on the preliminary phenomenological analysis and final results were determined based on the analysis and participant feedback.

Results: Language, culture and community were central in participants’ experiences but despite the high importance placed on receiving French language health care services, participants often had to compromise and access services in English. Other influences included the strategies they developed to utilise English services and their perception of health care professionals’ sensitivity for their linguistic barriers and needs.

Conclusion: Though it was not always easy or straightforward participants in the study were able to utilise health services but not always in French. Creating situations that may require them to relinquish their language and, to some extent, their cultural identity.