dc.contributor.author | Deal, Heidi J. | |
dc.date.accessioned | 2012-12-11T19:23:44Z | |
dc.date.available | 2012-12-11T19:23:44Z | |
dc.date.issued | 2012-12-11 | |
dc.identifier.uri | http://hdl.handle.net/10222/15805 | |
dc.description.abstract | Medication errors are under-reported in community pharmacies, thereby reducing the opportunities for creating solutions and jeopardizing patient safety. This research identified challenges and facilitators of medication error reporting, and lessons learned from using a continuous quality improvement program. In-depth interviews with pharmacists and technicians from 13 community pharmacies in Nova Scotia were analyzed using iterative thematic analysis. The overall theme, From Secret to Shared, was comprised of: resistance; resolving resistance; and improved outlook. Suggestions for improvement included: increased ease of use, provision of feedback, and sharing of learnings among pharmacies. By understanding the context of medication errors, reporting and patient safety can be improved. | en_US |
dc.language.iso | en | en_US |
dc.title | SafetyNET-Rx: Insights and Lessons Learned From a Pilot Project | en_US |
dc.type | Thesis | en_US |
dc.date.defence | 2012-09-13 | |
dc.contributor.department | Applied Health Services Research | en_US |
dc.contributor.degree | Master of Health Services Research | en_US |
dc.contributor.external-examiner | Dr. Stacy Ackroyd-Stolarz | en_US |
dc.contributor.graduate-coordinator | Grace Johnston | en_US |
dc.contributor.thesis-reader | Dr. Raewyn Bassett | en_US |
dc.contributor.thesis-reader | Dr. Todd Boyle | en_US |
dc.contributor.thesis-supervisor | Dr. Grace Johnston | en_US |
dc.contributor.ethics-approval | Received | en_US |
dc.contributor.manuscripts | Not Applicable | en_US |
dc.contributor.copyright-release | Not Applicable | en_US |