Browsing Volume 6 (2010) by Subject "Call Centres"
Now showing items 1-1 of 1
-
Grey Space: Call Centres and the Information Society
(Dalhousie Journal of Interdisciplinary Management, 2010)Over the past decade, call centres have become a rising industry in contemporary globalized society, particularly in smaller towns and economically underdeveloped areas. The call centre industry has been both praised and ...