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Archives Users in the Digital Era: A Review of Current Research Trends
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Increasingly, archivists are recognizing that their mission involves not just the acquisition, description and preservation of archival material, but also the provision of effective access to that material for members of society. The importance of being user-centred in their services and tools is motivating archivists to engage in applied research to better understand the population they serve, an aim that holds great challenges, opportunities and importance in the digital era.
Harris, C. (2005). Archives Users in the Digital Era: A review of current research trends. Dalhousie Journal of Interdisciplinary Management, 1, 1-6.