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OPACs, users, and readers’ advisory: Exploring the implication of user-generated content for readers’ advisory in Canadian public librarie
(Taylor & Francis, 2014)
This article examines the contribution of social discovery platforms and user-generated content (UGC) on readers’ advisory (RA) services in Canadian public libraries. Grounded Theory was used to conduct a content analysis ...
In the readers’ own words: How user content in the catalog can enhance readers’ advisory services
(American Library Association, 2016)