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Downgrading Complexity in the Exxon Valdez Crisis: Using Information as a Risk Mitigation Tool in Complex Adaptive Systems
(Dalhousie Journal of Interdisciplinary Management, 2010)
In a high-stakes crisis environment, trial and error can be too costly an approach. The Exxon Valdez oil spill provides an example of how complex adaptive systems can have simple, preventable problems and complex, unpredictable ...