Did Diversity Training Enhance Workplace Inclusion and Organizational Outcomes During COVID-19?

Abstract

Workplace diversity has always been a popular topic, especially in an immigrant country like Canada. Canada’s diverse workforce is likely to increase due to the growing percentage of immigrants. Yet the COVID-19 pandemic has introduced new changes to the working environment, forcing many businesses shifted to a purely remote or a hybrid working style, which makes it challenge to create organizational cultures. This study explores the challenges faced by people of color (POC) employees at work both before and during the pandemic and highlights the need for organizations to pursue better diversity training programs.