| dc.contributor.author | Bedwell, Linda | en_US |
| dc.contributor.author | Rodrigues, Denyse | en_US |
| dc.contributor.author | Duggan, Lawrence J. | en_US |
| dc.contributor.author | Orlov, Stanislav | en_US |
| dc.date.accessioned | 2014-03-12T19:20:43Z | |
| dc.date.available | 2014-03-12T19:20:43Z | |
| dc.date.issued | 2008-07 | en_US |
| dc.identifier.citation | Bedwell, Linda, Denyse Rodrigues, Lawrence J. Duggan, and Stanislav Orlov. 2008. "IM a Librarian: Extending Virtual Reference Services through Instant Messaging and Chat Widgets." Partnership: The Canadian Journal of Library & Information Practice & Research 3(2): 1-1. | en_US |
| dc.identifier.issn | 1911-9593 | |
| dc.identifier.uri | http://hdl.handle.net/10222/45255 | |
| dc.description.abstract | The article focuses on the findings of a trial of a multi-protocol Instant Messaging (IM) platform with a web-based IM chat widget for the Live Help service of Novanet, a consortium consisting of university and community college library systems | |
| dc.relation.ispartof | Partnership: The Canadian Journal of Library & Information Practice & Research | en_US |
| dc.title | IM a Librarian: Extending Virtual Reference Services through Instant Messaging and Chat Widgets | en_US |
| dc.type | article | en_US |
| dc.identifier.volume | 3 | en_US |
| dc.identifier.issue | 2 | en_US |
| dc.identifier.startpage | 1 | en_US |
