ARE THE NEEDS AND CONCERNS OF COMPUTER USERS AS IDENTIFIED THROUGH A PARTICIPATORY ERGONOMIC APPROACH REFLECTED IN THE CONTENT OF A TYPICAL OCCUPATIONAL THERAPY OFFICE ERGONOMIC EDUCATIONAL PRESENTATION?

Abstract

Using a participatory ergonomic approach, this research explored if the self-identified needs and concerns of computer users are reflected in a typical occupational therapy office ergonomic educational presentation. While the study confirmed that generally the needs of computer users are met, the topics that the participants found to be most relevant were workstation layout and equipment adjustment. This study also revealed that knowledge transfer/translation is an important factor and that clinicians should consider involving clients at the initial development phase of client educational information. The study participants preferred ergonomic information to be communicated in a brief manner, emphasizing action-oriented information and avoiding medical references. They wanted client information to employ humour, colour and lots of “pizzazz.” The manner in which clinical information is communicated to clients is vital for effective client education.